Legal
Refund Policy
Last updated November 13, 2026
This document is a starting template, not legal advice. It must be reviewed by qualified counsel before launch.
We want credits to feel fair. This policy explains automatic refunds and how to ask for help. This is a starting template, not legal advice.
Failed generations
If a generation cannot pass our playtest and is never published, the credits are refunded to your balance automatically. No support ticket needed.
Subscription purchases
If you were charged in error, contact us within 14 days of the charge for a review. We may refund the current period if credits are unused.
Cancelling stops future renewals. Access continues to the end of the period you paid for.
What we can't refund
Credits already spent on games that were published successfully cannot be refunded because a later prompt or idea changed.
How to reach us
Email [email protected] (placeholder — replace before launch) with your account email and the charge date.
Questions? [email protected]